FREQUENTLY ASKED QUESTION
Frequently Asked Questions about OneX USA:
1. What products does your company offer?
We offer a wide range of clothing designed specifically for fast motorcycle riders. This includes racing overalls, leather jackets, gloves, boots and protective gear.
2. What is the difference between road race suit and leather jackets?
Racing suits are designed to offer maximum protection and aerodynamics during competitions. They cover the entire body and are made of high-strength materials. Leather jackets, on the other hand, are more versatile and can be used for both riding and casual wear. They offer protection and style at the same time.
3. How do your company's products ensure the safety of pilots?
Our products are made with high quality materials, such as abrasion resistant leather and certified protections. Additionally, they undergo rigorous safety testing to ensure they meet the standards required by safety regulations.
4. Are the products available in different sizes?
Yes, our products are available in a wide range of sizes to suit a variety of body types. This ensures a proper and comfortable fit for all riders.
5. Can I customize the design of my road race suit?
Absolutely! We offer customization services that allow you to choose colors, logos and even graphic elements to create a unique look that represents your identity as a pilot.
6. In addition to clothing, do you offer related accessories?
Yes, we offer a range of essential accessories such as protective gloves, heavy-duty boots and joint protectors. These accessories complement our outfits and provide comprehensive protection.
7. How can I place an order?
You can place an order directly through our website, where you will find detailed information about all our products. Additionally, our customer service team is available to help with any queries or assistance needed during the purchase process.
8. How long does it take to receive my order?
Delivery time may vary based on location and product chosen. Generally, after order confirmation, our goal is to ship as soon as possible so that you receive your products within a reasonable time.
9. Do you ship internationally?
Yes, we ship our products to most countries around the world. During the checkout process, you will be able to select your delivery country and view available shipping options.
10. How can I contact you if I have more questions?
Please feel free to contact our customer service team via the contact form on our website or the contact details provided. We are here to help with any questions you may have!
11. What if my OneX Custom Suit does not fit?
All Custom Suits are non-returnable unless a manufacturing defect is found. All Custom Suits pass on Quality Control station before being shipped.
For any Custom Suit that involve Fit, pictures should be sent to our Customer Service team.
At this time, any potential required alterations will be addressed to a referred dealer and dealt with.
All the measurements should be in centimeters.
Custom Suits are non-returnable so please be sure of size before ordering.